Everything was great with the experience in Montserrat. The guides Ivan and Jessica explained everything in detail and were very attentive to each of us. They knew how to share time and dynamics well in Spanish and English. A very comfortable afternoon without any hassle. I recommend the experience.
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2748 reviews total
The tour left a very positive impression. The driver, William, and the guide, John, did an excellent job — they were friendly, kind, and very professional. John was not pushy at all, but at the same time he kept us entertained, which made the trip enjoyable and relaxed. Montserrat is a beautiful location, but I would recommend visiting it in the first half of the day, as after lunch most of the town is in the shade. Also, make sure to bring a warm jacket and a hat, and tie your hair — it can get very windy there.
Minus the rain and clouds which blocked mosy of the view of the surrounding area, great experience for Mount Serrat today. Sandra was an excellent tour guide. She is full of energy and very informative. Thanks to our bus driver Julio for taking us to our destinations with excellence. Would love to come back here again when the skies are clear
Lorena was our guide and she was a fabulous friend during our excursion. Lorena spoke in clear, perfect English and Portuguese and had a welcoming personality that instantly made you feel at home. My husband uses a wheelchair (Travel Buggy) and this excursion was completely doable for him. We went up the mountain on the cog and wheel train which was very steep, so make sure you put the brakes on your wheelchair and have your support person nearby to steady the chair (or you could ask the tour guide if traveling alone). Also, when you get onto the train there is about a 2 inch gap between the platform and the train but even though it's scary, it's completely safe. There are wheelchair specific doors, so choose the one with the symbols. The Montserrat site is fully accessible by wheelchair; you can enter the monastery atrium, basilica, museum, shops and cafes without using steps. The only thing he couldn't do was visit the Black Madonna because there are 27 steps you need to climb to the viewing room. The streets are smoothly paved and most of the sidewalks are big slabs that are easy to roll on. Other than that, everything else was accessible and you can see replicas of the Black Madonna in the museum and gift shops (though of course it isn't the real thing). All Julia Travel coaches are equipped to store wheelchairs in the storage under the bus, but not accessible if you cannot get out of the chair and climb the stairs into the bus. Also, the bus station itself has an elevator to get from the main road down to the bus ports and there are ramps to access the ticket office once off the elevator. We had a fantastic day and highly recommend Lorena, Julia Travel and the Montserrat tour if you're looking for accessible travel options.
We have a day in Monserat and Lorena was a great tour guide. She's really a nice person, every detail in tour explains well, and very considerate about time. I would highly recommend Julia's travel. And Sergio is really an excellent driver. Everything was worth it. And the wine tasting is fantastic and the food. Oh! I forgot, she also give us a medal of Our Lady of Monserat (Black Madonna). 100% highly recommend Lorena.
